About Our Pieces

QUALITY

Our pieces are carefully plated in noble metals through a fully automated process, ensuring a high standard of quality. The finishing touch is applied with a layer of Italian varnish, guaranteeing greater durability and shine for a long time. Developed with hypoallergenic technology, they do not cause allergies as they do not contain nickel in their composition.

GUARANTEE

We offer free replacement of items exclusively sent with manufacturing defects. You must inform us about the defective item within 07 calendar days after receiving your order. The company is not responsible for items damaged due to misuse, such as falls, breakage, scratches, stone loss, stains from creams, lotions, natural wear and tear from use, or exposure to medications.

PRODUCTION

After your order's payment is confirmed, we will proceed with the production of your jewelry. Once it's ready, we will ship your order and continue with the delivery process. All production processes, from payment confirmation to tracking information, will be sent to your registered email. Please pay attention to it.

SHIPPING

Your order will be packed, shipped, and delivered after the payment confirmation by the financial institution, within 03 business days. Except for orders containing items from the personalized section, which have a production time of 07 to 10 business days. The delivery period only begins to be counted after the order is shipped.